Rebecca began her career as a 911 professional in 2016 and quickly progressed by seeking training opportunities. Rebecca holds valid Emergency Dispatcher certifications for multiple disciplines (Medical, Fire, and Police), quality assurance certifications for all three disciplines, and an instructor certification. As an experienced 911 telecommunications specialist and trainer, Rebecca has an extensive knowledge in Emergency Services, and customer care.
One of Rebecca’s greatest desires is to see 911 grow and change, not only for the sake of the community, but for the dispatchers as well. In the future, she hopes to bring advanced professional training to 911 centers across the country by offering training and consulting.
Rebecca holds a Bachelor of Science from Indiana State, and is currently pursuing a Master’s degree in Public Administration.